Frequently asked questions
Are you a registered installer?
Yes! We are HETAS-registered installers, which means all our stove installations meet strict safety and building regulation standards. This certification gives you peace of mind and ensures compliance with insurance requirements.
What types of stoves do you install?
We install both wood-burning and multi-fuel stoves, including solid fuel options. We can advise on the best stove for your home based on room size, efficiency, and heating requirements.
Do I need my chimney relined before installing a stove?
Possibly. If your existing chimney is damaged, deteriorated, or not suitable for your new stove, we recommend chimney relining. This improves safety, efficiency, and ensures proper draught for your stove.
What is the difference between single skin and twin-wall flue systems?
- Single Skin Flue: Ideal for use inside an existing chimney. It’s compact and effective for many installations.
- Twin-Wall Flue: Provides better insulation and is suitable for both internal and external runs. It helps maintain temperature and improves efficiency. We can recommend the best option for your installation.
Can you install fireplaces and hearths?
Yes. We design and install fireplaces, mantelpieces, and granite or slate hearths to complement your stove. All hearths are built to meet safety regulations and provide a stylish, durable foundation.
Do you offer chimney repairs or removal?
Yes. We provide chimney repairs, including structural fixes, and chimney removal if necessary. This is often done when installing a stove where an old chimney is no longer suitable.
How long does a stove installation take?
Most installations take 1–3 days, depending on the complexity of the work, such as chimney relining, flue installation, or hearth construction. We always provide a clear timeframe after surveying your home.
Will my installation be clean and safe?
Absolutely. We take pride in professional workmanship. Our team ensures all installations are tidy, compliant with HETAS regulations, and safe for you and your family.
Do I need a survey before installation?
Yes. We recommend a free initial survey to inspect your chimney, fireplace, and room layout. This ensures we provide the correct stove, flue system, and hearth for your home.
How do I maintain my stove?
- Use dry, seasoned wood or recommended fuels.
- Regularly inspect flue and chimney for creosote buildup.
- Schedule a professional check-up if needed, especially after heavy use.
Pricing Guidance
Average Installation Cost
£3,600
What’s Included:
- Supply and installation of your stove
- Single skin flue system
- Opening up an existing fireplace
- Granite or slate hearth
- Full stove commissioning
- HETAS Certificate of Compliance